Clinical Decision Support Pilot
A clinical decision-support pilot layered over an existing EMR, providing triage assistance and protocol guidance to clinicians across four regional clinics. The client's identity is withheld under a confidentiality agreement.
Client
Regional health network, name withheld
Role
AI strategy, model alignment, integration, and evaluation
Duration
Pilot phase under NDA
Thesis
Field Note
Sector
Healthcare
Outcomes
What changed.
4
Clinics participating in the live pilot
Integrated
Embedded in existing EMR workflow
Auditable
Every recommendation logged with clinician response
Context
The setting
A regional health network wanted to evaluate whether AI-assisted triage and protocol prompts could safely reduce variability in front-line care without disrupting existing EMR workflows.
Challenge
What we had to solve
- AI guidance must respect existing clinical protocols
- Cannot disrupt clinician workflow inside the EMR
- Strong privacy, consent, and audit requirements
- Clear human-in-the-loop boundaries
Approach
How we delivered.
EMR integration
Layered guidance into the existing EMR rather than introducing a parallel system.
Protocol-aligned models
Aligned model outputs with the network's standing clinical protocols.
Clinician feedback loop
Built in structured feedback capture for every recommendation surfaced.
Highlights
What was shipped
- EMR-integrated decision support
- Protocol-aligned recommendations
- Structured clinician feedback capture
- Clear human-in-the-loop boundaries
Stack
Technology
Have a problem worth solving with AI?
We work with governments, universities, and enterprises across Africa to ship AI that produces measurable outcomes, not pilots that stall.
More work
Related case studies
Keep exploring
Related services, sectors and research
How this engagement connects to what we sell, the sectors we serve, and our published thinking.
Services that deliver this
Sectors where this applies
Ready to see what this saves you?
Tell us the process you want fixed. We reply with a scoped quotation, not a brochure.
Most quotations answered within one business day.